Improve the Reception Area
Change the paint color from insane asylum white to something inviting, rich, and warm, like camel, deep green, or even navy. --Katherine Vessenes
My recommendations about how to improve the reception area? Clean the place up! Change the paint color from insane asylum white to something inviting, rich, and warm, like camel, deep green, or even navy. Order some better quality furniture. Make sure that all of the lighting is bright and cheery. Provide some decent reading material for clients. Once in place, these improvements would push the score to a solid, mediocre, Lake Wobegon five.
-Katherine Vessenes, in The Model Client Experience
